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general enquiries
01228 541161 |
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Residents
Your views
We are very keen to hear your views of
our services so that we can continue to improve. Below are just
some of the views of some of our residents.
We want to hear what you think about the way we operate please
click the link opposite and fill in the feedback form
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“I
came across to the UK six years ago from Zimbabwe with
my family. We were living in Edinburgh in a small flat
in the city centre. It was tough as we have three young
children and they had nowhere to play.
We moved to Gateshead a few months ago as I wanted to
study nursing at Northumbria University. Two Castles has
provided us with a much bigger semi detached home with
a front and back garden. We are not isolated anymore and
we have good neighbours and a real community environment
around us.
Since the move, we have more money as the rent is cheaper,
so this Christmas will be really special and the children
will be getting more than they normally would.”
Privelege Garaba, aged 34
Lumley Walk, Dunston
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“I
used to live in a semi detached house but because of ill
health I struggled to get up the stairs and needed full
time care. I moved to the sheltered accommodation, thanks
to Two Castles, over three and a half years ago. It was
the best thing I ever did. It’s given me a new lease of
life and restored all my confidence.
I have the independence of my own flat, but there is also
a communal lounge where we play games and chat to one
another. I have so many new friends and really look forward
to the social nights. Sometimes we play bingo or get together
for coffee mornings.
I take the lift to my top floor flat I like to call
it the penthouse! I have my own kitchen and bathroom,
but always know that there is someone around if ever I
need help. It’s totally changed my life.”
Joyce Rutherford, aged 78
Brownsea Place, Gateshead
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I
was nervous living in a three bedroom house after my husband
died. I’d lived there for nearly 50 years. I was also
lonely and my health began to deteriorate. I moved into
the sheltered accommodation exactly a year ago and it
has been a huge sense of relief and a wonderful feeling
of security.
I have help on hand twenty four hours a day and just need
to pull a cord in my flat whenever I need assistance.
The Two Castles warden is around to take care of any problems.
My children have noticed how my health has improved since
living here and knowing that this is my home for the foreseeable
future is of great comfort to me.”
Margaret Rawes, aged 73
Bishop Close, Carlisle
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Two Castles Housing Association, Registered Office
3 Paternoster Row, Carlisle, Cumbria, CA3 8TT
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In
2005, we found homes for 582 people and let 351 properties |
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Feedback
form
Give us your views
 more |
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