We are committed to promoting respect, openness and honesty in all our areas of work and service del We ensure that our standards of service are applied consistently to all We provide residents with homes in a safe, secure and friendly environment We are committed to supporting the regeneration and sustainability of our villages, towns and cities

Your Home

If you’re a Two Castles resident, this section will tell you everything you need to know about looking after your home.

What’s new

21 December 2011

Emergency call-out numbers for Christmas

Please click here for important information

26 October 2011

New online repairs reporting service

The new way to report a repair with Two Castles!

Repairs

21 January 2011

Changes to the housing application process

From April 2011 the whole of Cumbria is moving to CUMBRIA CHOICE, the new scheme for letting property in Cumbria.

01 October 2010

The Two Castles Residents’ Annual Report 2010

The Two Castles Residents’ Annual Report 2010 is now online. You can find it in our Publications section.

24 August 2010

The Two Castles’ team takes customer care to the streets

Residents at Two Castles Housing Association schemes in the North East and North West have received a visit from the Two Castles’ team as part of the Residents’ Roadshow 2010.