Publications

Welcome to the publications area of our website. Here you will find all the information you need on some of our key publications, including company and performance related reports, Fanfare newsletters and leaflets and other literature.

Many of our publications are available to download as PDF files. This is a format that is designed to be as accessible as possible and it's likely that your computer will be able to open and view this type of file. However, if you can't read PDF files, the software (called Adobe Acrobat Reader) you need is free to download from the Adobe website.  

Please click here to go to the Adobe website and download the reader.

If you require a hard copy of these leaflets please contact Dawn Mould at Two Castles.  Please click here to email Dawn.

An audio version of Fanfare Summer 2011 is now available from the following link Summer 2011 Fanfare magazine

Browse publications by category

Cumbria Choice - CBL Frequently Asked Questions

Cumbria Choice - CBL Frequently Asked Questions

File type: PDF document   File size: 66 KB

TCHA Balanced Scorecard - Spring 2011

TCHA Balanced Scorecard - Spring 2011

File type: PDF document   File size: 389 KB

Fanfare Spring 2011 - LARGE PRINT

The latest news on the Resident's Panel, Property Services and more

File type: PDF document   File size: 4 MB

Complaints, Comments, Compliments & Compensation Policy

We have recently reviewed our Complaints policy, please download this leaflet to find out more

File type: PDF document   File size: 830 KB

Service Standards

Two Castles' Service Standards have been agreed for 2011. Please download this leaflet to find out more.

File type: PDF document   File size: 5 MB