We are committed to the participation, involvement and development of residents
Involves: no regular commitment, only a few minutes of time and has a small amount of influence on Two Castles' decision making.
Residents can tell us their views and suggestions, good or bad, as necessary. This can be done in a number of ways:
- Through our feedback form on this website
- By contacting Clare Galland on (telephone) 0191 2692629 or (email) clare.galland@twocastles.org.uk
- By popping into their local Two Castles housing office and speaking to staff
- Writing to us at our head office
Two Castles Housing Association values and encourages resident feedback, whether positive or negative. Please click here to visit our complaints page or click here to visit our compliments page.
We also hold a Residents' Conference every two years where we provide information, distribute resident awards (as voted for by our residents) and conduct a resident survey to encourage feedback.
To download a PDF file with details of the Two Castles Residents' Conference 2009, please click here.
