Contact

Residents please contact our Customer Services Team, office hours 8:45am -  5pm Mon-Fri

  • Phone : 0800 085 1171 (free from landlines) or 0300 123 1747 (local rate/low call charge from mobiles)
  • By text: 07554 654900 (please save this number to your mobile as "Two Castles Texting Service"); for more info, click here
  • Direct Debit enquiries: 01228 635479 Please note, this number is to be used for enquiries relating to our Direct Debit Service only
  • By email : customerservices@twocastles.org.uk
  • Write to us at Customer Services Team, Two Castles Housing Association, 3 Castle Street, Cumbria, CA3 8SY

Businesses please contact during normal office hours 8:45am - 5pm Mon-Fri

  • Phone : 01228 547463
  • email :  mailbox@twocastles.org.uk
  • Fax :  01228 597822
  • Write to us at Two Castles Housing Association, 3 Castle Street, Cumbria, CA3 8SY
     

Emergency Contacts

Information on what to do in an emergency is available from the repairs and maintenance sections "What to do in an emergency" and "Reporting a repair"